Clean Lashes = Happy Lashes

You may be brand new to lashes, or perhaps you are a regular lash connoisseur. However, I think it’s important that regardless of how familiar you are, that you have all the right information to help you take care of your lashes.  

Lash extensions are delicate things and do need a little TLC to ensure that they last well. The answer to ‘How long will they last?’ is hugely variable – it mostly comes down to you and what you do (and don’t do) to them.

There are three main reasons you would want to look after them properly:

1.Your lash health. If you regularly do bad things to them as listed below, it can compromise your lash health and slow down the growth of new lashes. Your lids can become itchy from the build up of dead skin if they are not cleaned regularly.

2.They will look better for longer. Eyelash extensions that have been coated in mascara, oily makeup and strip lashes don’t look that great.

3.Infill cost and financial/time factors. If you look after your lashes and retain them well, you won’t need to come in as frequently or for extended infill appointments, which will save you money.


  • Try not to touch them much, particularly during the first few hours. The more you touch them, the more oils from your fingers get on them, the more strain on the lash root etc.

  • Keep them as dry for at least 24 hours. Try avoiding steamy environments, very hot showers, spas, saunas etc. for 24 hours as a minimum. If it’s a very hot and humid day, try to stay out of the heat. All of this will allow the adhesive to cure as strongly as possible.

  • If you have a very oily face, try to control this as much as possible with blotting papers, mattifying lotions etc. and by using oil-control moisturizer.

  • Make sure you are using oil-free products on your face, particularly eye makeup removers and cleansers. DO NOT use mascara/liquid eyeliner. They will break down the adhesive over time, it will close volume fans and reduce your retention. It is also extremely difficult to completely remove all traces resulting in a dirty, unhealthy lash line. They also cause lashes to clump together which leads to premature shedding and over time permanent damage. 

  • Clean them properly, at least a once a day with a foaming lash cleanser. How to Use the shampoo : Dispense a single pump of foam onto the fingers and massage gently into the lash line. Rinse with cool - lukewarm water. Use at least once daily, twice if you wear make-up around the eyes.

  • Let us know before your infill if you think you will need more time because you have lost more lashes than expected, or want to upgrade to a thicker set/more lashes.

  • Let us know if you have any concerns or questions – we’re always happy to help!


  • Play with or pick at your lashes, rub your eyes roughly. If you are a picker, it can really damage your natural lashes

  • Use oily products on your eyes or face

  • Use waterproof or oil based mascara or eyeliner (felt tip/pen-style liquid liner is usually fine, or we stock a range of suitable makeup items)

  • Use baby wipes/makeup wipes/cotton pads to wipe makeup off them ( as the extensions can get caught in these and you can pull them out )

  • Try to remove them yourself – as it may damage your natural lashes. We can remove them for you if you wish

  • Use cleansing oils, coconut oil etc. on your face if you want the lashes to last

  • Put strip lashes on top of them unless you are prepared to lose a few of your own lashes when you try to take them off.

  • Try to light a cigarette on your toaster or stove-top (good life advice generally – but will also stop your lashes getting singed and frazzled on the ends!)

How to clean your lashes :

Apply a few pumps to the back of your hand and using the cleansing brush, work the cleanser into the lashes, removing impurities and bacteria with a gentle rinse through the lashes with clean water when you’re finished. To dry gentle dab with a towel, avoid rubbing the lashes. Then comb through the lash extensions with a fresh mascara wand.

Correct lash aftercare will help prevent infections. Your natural lashes are there to prevent bacteria from getting into your eyes, and lash extensions do the same job. But if you’re not cleaning your extensions the bacteria will start to build up and could cause an infection. Poor aftercare can also result in a build-up of dead skin and makeup on the lash line.

Client after care - Beautifully designed downloadable & double-sided cards to ensure that your clients have all the information for the best possible retention!


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